Shipping Policy



  1. The Company will use its best endeavours to comply with any delivery date or period agreed with the customer, but shall be under no liability for any delay in delivery caused or contributed to by any fire, accident, breakdown, industrial dispute, difficulty in obtaining materials, war, force majeure or any other occurrence or circumstances whatsoever beyond the control of the Company.

  2. Any quoted or agreed delivery shall run from the date on which the customer's order is accepted by the Company.

  3. If as the result of any occurrence mentioned in (a) above the Company shall be hindered or prevented from delivering all or any part of an order it may by written notice to the customer cancel the order or the undelivered balance thereof without any liability to the customer in respect of such cancellation.

  4. Any delay in delivery of goods which is excusable under this Condition shall be excused notwithstanding those goods of the same description may be available from another source for purchase by the Company for supply to the customer.

Return Policy


  1. All Bespoke manufactured items are not valid for a refund.

  2. Certified Diamonds purchased with a value of over £1000 are subject to a 25% re-stocking charge if not completely satisfied.

  3. Purchases are deemed final after 7 working days of receipt.

  4. All returns must be posted by Royal mail special delivery, insured to cover the value of your returned goods. We are not liable for goods until they are in our possession.


11 Manchester Street,




T: 01582 725651

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